![]() ![]() The Admin Portal Dashboard allows a user to easily monitor the usage statistics that determine the account's monthly bill. You can also log into the OnSIP app using your Google or Slack sign-in.Dashboard Usage Stats for Your Current Billing Period This gives account admins more data in monitoring the factors that affect the billing process. Your PSTN Calling - Total calling minutes over the Public Switched Telephone Network. Your Users - Number of users you have saved on your organizationĬlicking on the " Go to Your Account" button instantly takes you to the "Account" page, where you can review your monthly plan, update your main contact information, add money to your PSTN balance, and more.Your Peak Registrations - The peak simultaneously registered phones you have had during this billing period (free for cloud PBX customers).Your Internet Calling - Total calling minutes made over the Internet (free!) This includes on-network calling and any other SIP-to-SIP calling.If you dont remember your SIP address or password, click on. Note: The Usage part of the Dashboard is per PBX. If you have multiple PBXes in an account, you can switch between organization’s stats by clicking on the top drop-down. The dashboard presents a user with the current balances on his OnSIP account. Your Monthly Plan - The total amount of the upcoming month's billing plan (does NOT include any applicable taxes + fees)Ĭlicking on the "Edit Your Plan" button instantly takes you to your billing plan overview, where you can review plan details.Your Current PSTN Balance - Total balance you have available to spend on PSTN calling.This allows a user to get a quick overview of how much money is currently available on their account as well as what the upcoming month's bill will be. Note: The Account Balance part of the Dashboard is per account. ![]() If you have multiple PBXes under an account, your full account billing information (across PBXes) will be listed here. ![]() Starting from 18.95, OnSIP is priced more competitively, commonly offers a free trial and is most advisable for small or medium sized businesses. The Dashboard contains a centralized list of a user's open support tickets. OnSIP is a popular application that ranks 55 among all Business Phone Systems according to our research analysts and 18 crowd-sourced reviews from 2 sources. Users can submit a new ticket in the Admin Portal under the "Account" tab. By clicking "Go To Support", a user will be directed to our Customer Success Portal, where she can review existing tickets in further detail. This system is powered by Zendesk and currently requires a separate login from the Admin Portal. View in-depth support summaries by clicking the "Go To Support" button. Get immediate updates on network-wide alerts. Clicking on the "Network Status" button will take a user to our Network Status webpage, where more information will be provided should there be a network alert occurring. ![]()
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